Free Esterbrook Writing Bundle with Every Estie Fountain Pen
Don't miss out !
A dreamy collaboration for pen lovers and stationery enthusiasts alike, this Estie brings TheCoffeeMonsterzCo’s signature charm to an Esterbrook classic.
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Curated to bring style and intention to your workspace.
Style meets function
Discover beautiful tools designed to inspire your daily rituals.
FAQ
How long does it takes to deliver ?
In Europe, the delivery is usually under a week depending the chosen shipping method. For the rest of the world, it can be up to one month. On the shipping side, we usually ship under 24 hours, if not the same day. No worries, you will be able to track your parcel anytime !
Where are you shipping from ?
We are shipping from distribution center in France. All the products were previously imported from Japan, South Korea, USA,... so you don't have to wait for it to cross the world until it arrives to your door.
What are the payment methods available ?
You can securely pay with Visa, Mastercard, PayPal, and every other payment methods provided by Stripe.
Are you selling to businesses and professionals ?
We are official distributors for most of the brands featured on our website. For business inquiries, please refer to our B2B website Robinson Agency.
Can I promote your products on social media/my website ?
Of course ! Following your audience, we might even offer you some samples to introduce to your community. Please contact us at hello@the-outsiders-journey.com
Do I have to pay extra fees for customs ?
Our products are already imported, so consider that we have already paid the customs for you, as long as you are located in Europe. Other countries outside of Europe might be subject to have some customs fees.
Do you provide support if I have an issue with my order ?
Of course ! We aim for a support as good as our product's quality. If you have any issue regarding your orders, you can contact us at hello@the-outsiders-journey.com, we will be glad to help you.
I have a question regarding a products, where can I contact you ?
We will be glad to answer every single one of your questions on hello@the-outsiders-journey.com. You can also use the contact form just under this.